Shipping policy
Shipping Policy
We do our best to process and ship your order as quickly and carefully as possible.
Processing time
Due to high demand from our current promotion, order processing may temporarily take a little longer than usual. Once your order has been processed and shipped, you’ll receive a shipping confirmation by email.
Shipping methods
We work with reliable shipping partners to deliver your order safely and in good condition.
Delivery time
Delivery time depends on the shipping method you choose and the destination. Please note that delivery times are indicative and may vary due to external circumstances, such as high volumes at carriers.
Shipping costs
Shipping costs are clearly shown at checkout before you place your order.
Tracking
Where available, you’ll receive a tracking number so you can follow your order.
Incorrect address
It is the customer’s responsibility to provide a correct delivery address. We are not responsible for delays or loss resulting from incorrect address details.
Order not received
Please contact us at support@marismae.com if you haven’t received your order within the expected timeframe. We’ll be happy to look into it for you.